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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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GiGi Smith

October 27, 2026

5 out of 5 rating by GiGi Smith
"I just spoke with Dax from State Farm insurance company was very courteous and informative. I enjoy doing business with him."
We responded:
"GiGi, Thank you so much for your kind words! We're so glad to hear that Dax provided you with friendly, knowledgeable service. We are fortunate to have him on our team! We truly appreciate your trust in our agency and look forward to continuing to take care of your insurance needs."
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Jake bamborough

October 26, 2026

5 out of 5 rating by Jake bamborough
"I've worked with Ann Smith and her office for over 13 years now. I have my home, Auto, life, motorcycle, and business insurance with her. Ann and her staff are polite and very quick with any questions or policy changes I have ever had. Hands down she's the one to call within the insurance needs!"
We responded:
"Thank you Jake! We appreciate your trust in our office."
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Patrick Tito Buah-Bassuah

October 22, 2026

5 out of 5 rating by Patrick Tito Buah-Bassuah
"Best insurance team in OKC. I loved working with this team whilst in Edmond and I Highly recommend Dax and Ann!!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that you enjoyed working with our team in Edmond. Your recommendation means a lot to us.

- Ann"
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Lisia Aldrich

October 13, 2026

5 out of 5 rating by Lisia Aldrich
"Excellent service from this agency! It’s tough for me to get on a phone call due to work, and Dax was able to send quotes and a lot of info via email and text. All of my questions were answered clearly, and it was very easy to get signed up. Dax saved me hundreds of dollars on my auto insurance! Such a relief to be able to find savings like this. Thank you so much!"
We responded:
"Lisia,
Thank you so much for your kind review! We know how busy life can get, so we always want to make the insurance process as easy and convenient as possible. I'm so glad Dax was able to work around your schedule, answer your questions, and help you find such great savings on your auto insurance! We are lucky to have him on our team! Thank you for trusting our agency with your insurance needs. We truly appreciate your business and look forward to taking care of you for years to come!"
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Janie Pickett

October 13, 2026

5 out of 5 rating by Janie Pickett
"I was with State Farm for many years. I changed to Ann Smith Agency three years ago and I am so glad I did!! The spring hail and wind wrecked my roof. I called a local roofer when I noticed water spots on the upstairs ceilings. After inspection, he said there was significant hail damage and the roof needed replacement. I was terrified. I am an elderly person with limited resources and knew what it could cost, because I had replaced it, out of pocket just 12 years ago. So much for lifetime shingles.
I called my agency and was surprised how easy they made it for me to report the damage.
I don’t do well with the computer, so I called them a lot!! Every time I talked to Mason he calmed me down and walked me through and got me in touch with help with my questions!
I am grateful for the help and quick response from my agency and State Farm for handling this claim.
Ann guided me in to a policy that took care of my needs. Mason was always there to help and Caleb,my adjuster, did a great job figuring out all the damage.
Thank you all at Ann Smith Agency!"
We responded:
"Janie,
Thank you so much for taking the time to share your experience and for your kind words! We know how stressful it can be to deal with unexpected damage to your home, and I am so glad our team was able to help make the process a little easier for you. Mason truly cares about our customers, and I love hearing that he was there to answer your questions and provide reassurance along the way. I’m also happy to hear Caleb took such great care of you throughout the claims process! This is exactly why we do what we do. We want our customers to know they have someone in their corner when they need us most. Thank you for trusting our agency these past three years. We are so grateful to have you as part of our State Farm family!"
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Tracy Sutherlin

October 5, 2026

5 out of 5 rating by Tracy Sutherlin
"Just got off the phone with Mason, he was very pleasant, easy to understand and was quick to get the issue resolved. I was very pleased with the experience."
We responded:
"Tracy,

Thank you so much for sharing your positive experience! It's wonderful to hear that your interaction was pleasant and that your issue was resolved quickly. We strive to provide excellent service, and it's great to know we hit the mark. If you ever need assistance with your insurance needs, we're here to help!

- Ann"
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Danny Smith

October 1, 2026

5 out of 5 rating by Danny Smith
"As usual always great help from our State Farm at Ann Smith. Mason was our great help!"
We responded:
"Danny,

Thank you so much for your kind words! It's wonderful to hear that you received great help from our office. We truly appreciate your feedback and are delighted to know that you had a positive experience.

- Ann"
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Laura Morris

September 28, 2026

5 out of 5 rating by Laura Morris
"Mason was very helpful today uploading a video to my claim for me! Top notch service!"
We responded:
"Laura,

Thank you so much for sharing your experience! It's wonderful to hear that Mason was able to assist you with uploading a video to your claim. We're thrilled to know you received top-notch service. If you ever need anything else, don't hesitate to reach out.

- Ann"
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Yelonda Adams

September 24, 2026

5 out of 5 rating by Yelonda Adams
"It's was great good people very patient and respectful great deals you won't be disappointed.thanks macy an dex for showing me the ropes."
We responded:
"Yelonda,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our team. It's fantastic to know that Macy and Dex were able to assist you so well. We appreciate your kind words and look forward to continuing to serve your insurance needs.

- Ann"
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Melissa Smith

September 14, 2026

5 out of 5 rating by Melissa Smith
"I really love my State Farm family !! I texted the office today to get a quote on a new ( new to me ) car . I got the quickest response from Dax ! I had a quote & insurance cards in less than 20 min…. Everyone in The office of Ann Smith is professional & courteous !!
My daughter had a wreck and this office helped me get the tow truck out to her car !I’ve been With them almost 10 years now & im very grateful & satisfied !!"
We responded:
"Melissa, Thank you so much for this wonderful review and, most importantly, for trusting our agency with your insurance needs for almost 10 years! We truly appreciate your loyalty and are so glad to hear that Dax was able to get you taken care of so quickly. It means so much to know that our team has been there for you and your family when you needed us most. We consider our customers part of our State Farm family, and we're grateful to have you as part of ours! Thank you again for your continued trust and support!"
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Isabella Bonaventure

September 14, 2026

5 out of 5 rating by Isabella Bonaventure
"I had a great experience with State Farm! The service was excellent, and Mason was extremely helpful, friendly, and professional throughout the whole process. He made everything easy to understand and was very patient with all of my questions. I really appreciate the time and effort he took to help me. I definitely recommend State Farm, especially if you’re able to work with Mason!"
We responded:
"Isabella,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that you found the service excellent and that everything was made easy to understand. Your recommendation means a lot, and we're thrilled to know you felt supported and appreciated. If you ever have more questions or need assistance with your insurance, we're here to help!

- Ann"
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Jana. Donald

September 11, 2026

5 out of 5 rating by Jana. Donald
"Everyone was nice and helpful"
We responded:
"Thank you so much for the kind review! We’re glad to hear you had a great experience with our team. We truly appreciate you choosing our agency and trusting us with your insurance needs!"
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skill gamers hd

September 4, 2026

1 out of 5 rating by skill gamers hd
"Mason did amazing on the phone getting me quoted and set up to find out less then 30 days later my rate will go up $110 because a mistake on there end putting my motorcycle (gave them the vin number) on a auto policy and that my premium will go up if I don’t add more cars!! I signed for a year premium just for them to not hold there end. Mason good job on proving the news stories true state farm a fluke"
We responded:
"Thank you for taking the time to share your concerns. I’m sorry to hear about your frustration, especially after having such a positive initial experience with Mason. We certainly understand how upsetting it can be to receive an unexpected change in premium.

Insurance policies and premiums can sometimes change after an application is reviewed and the policy information is finalized, but we never want one of our customers to feel surprised or confused about their coverage or cost. We would appreciate the opportunity to review everything with you, explain what happened, and make sure all available options have been discussed.

Please give our office a call and ask for me directly. I would be happy to personally review this with you and see how we can help."
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Mike Treadwell

August 28, 2026

5 out of 5 rating by Mike Treadwell
"I would just like to say that Mason gave me the best overall experience from any insurance agent in my lifetime. He worked with me to give me the best possible quote for my auto and renters insurance. He was not pushy l, Nor did I feel like I was being offered anything that I did not need. I have sent my brother to them and I plan on telling all of my friends and family about this company. I am saving $100 per month over my previous insurance company. Way to go State Farm! Thank you for allowing me to spend that money on my vacation!"
We responded:
"Mike, Thank you so much for the wonderful review! We love hearing that Mason made your experience such a great one. He truly cares about taking the time to understand each customer’s needs and helping them find the right coverage without any pressure. We’re also thrilled to hear about your savings—an extra $100 a month definitely makes that vacation a little sweeter! 😊

Thank you for trusting our agency with your auto and renters insurance, and especially for referring your brother and recommending us to your friends and family. That means more to our team than you know. We truly appreciate your business and are so glad to have you as part of our State Farm family!"
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Joshua Bostwick

August 25, 2026

5 out of 5 rating by Joshua Bostwick
"I've been working with this particular insurance agency for a couple of years now and they've always been super easy and adorable. Dax has been on top of all my insurance needs and has handled everything with a level of professionalism and courtesy that is unheard of in today's world. Everything from life to personal property at a rate that competes with everyone else, as well as customer service that can't be beat. Thank you to Dax and the team at Ann Smith."
We responded:
"Joshua, Thank you so much for your kind words and continued trust in our agency! We truly appreciate your business and are grateful to have you as a valued customer. Thank you for recognizing Dax and the entire Ann Smith team!"
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GrumpyWizard202

August 21, 2026

5 out of 5 rating by GrumpyWizard202
"Peak service so easy got everything in less then like 15 mins"
We responded:
"Thank you so much! We’re glad we could make the process quick and easy for you. We appreciate you choosing our agency and look forward to taking care of you for years to come!
"
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landry johnson

August 18, 2026

5 out of 5 rating by landry johnson
"Dax helped me get recovered in just 6 minutes this morning! Thanks for the help!"
We responded:
"Thank you for sharing this, Landry! I’m glad our office was able to assist you this morning and make the process quick and straightforward. We really appreciate you taking the time to share your experience!"
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Pamela Eustace

August 14, 2026

5 out of 5 rating by Pamela Eustace
"Quick and easy, thanks Dax!"
We responded:
"Thank you for the great feedback, Pamela! I’m glad your experience was smooth and straightforward. We appreciate you taking the time to share it with us!"
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Heidi Barlow

August 14, 2026

5 out of 5 rating by Heidi Barlow
"Very pleasant to explain and answered all of my questions. Ann Smith Agency has a wonderful staff."
We responded:
"Heidi, thank you for taking the time to share this! I’m happy to hear you felt comfortable asking questions and received the attention you needed. Your kind words about our team mean a lot to us!"
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Kimberly Webb

August 13, 2026

5 out of 5 rating by Kimberly Webb
"My customer experience with DAX was 5 star. Rey genuine and was able to save me $100 compared to my previous insurance carrier."
We responded:
"Kimberly, thank you for sharing your experience! I’m so glad to hear you felt well taken care of and had a positive insurance experience with our office. We truly appreciate your kind words! "
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Sharon Turnbough

August 12, 2026

5 out of 5 rating by Sharon Turnbough
"Mason was willing to listen. Help with what I needed, and was very patient. Appreciate his help."
We responded:
"Sharon, Thank you for the kind review! We’re so glad to hear that Mason took the time to listen, understand your needs, and provide patient, helpful service. We truly appreciate your feedback and are happy to have you as a valued customer!"
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andrea parker

August 12, 2026

5 out of 5 rating by andrea parker
"They just make stuff easier."
We responded:
"Andrea, Thank you, we’re so glad to hear that our team makes things easier for you. That’s exactly what we strive for, and we truly appreciate your support!"
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Amanda Herrmann

August 11, 2026

5 out of 5 rating by Amanda Herrmann
"I am delighted with the service provided. I received a prompt quote upon my inquiry.
Dax was exceptionally efficient, and I was fully set up in a matter of minutes! Thanks again!"
We responded:
"Amanda, Thank you so much for the wonderful review! We’re thrilled to hear that Dax was able to provide you with a prompt quote and make the setup process quick and easy. We truly appreciate your kind words and your trust in our team. Thank you for choosing us!"
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Chandler Sahdi

August 10, 2026

5 out of 5 rating by Chandler Sahdi
"Dax at State Farm was amazing to work with! He responded super quickly and had me set up in no time. Not only was he efficient, but he also helped me find great coverage at a price that worked for my budget. You can tell he truly cares about his clients. 5 stars all the way!"
We responded:
"Chandler, Thank you so much for the amazing 5-star review! We truly appreciate your kind words and am glad we could make the process quick and easy while helping you find coverage that fits your needs and budget. Thank you for trusting our office and State Farm!"
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LaTonya “Loraine” Dudley-Rhodes

August 7, 2026

5 out of 5 rating by LaTonya “Loraine” Dudley-Rhodes
"Mason is always a great help when I call. No fuss, no hassle. I truly appreciate his top notch customer service 😊"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Mason consistently provides you with top-notch, hassle-free service. We truly appreciate your trust and support!"